Privacy Policy

At Fifth Lily ("we", "our", or "us"), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or work with us.

Information we collect

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Business name
  • Phone number (if provided)
  • Project details submitted through our contact forms
  • Files or documents shared during enquiries

We may also collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Anonymous, cookieless website usage analytics

How we use your information

We use your information to:

  • Respond to enquiries
  • Provide proposals and project estimates
  • Deliver our branding and design services
  • Improve our website and user experience
  • Send occasional studio updates (only if you've opted in)
  • Meet legal or contractual obligations

We never sell your personal information.

Cookies and analytics

Our website uses Cloudflare Web Analytics, a privacy-first, cookieless service that helps us understand website performance without tracking you across sites. We do not set tracking cookies, and no analytics cookies are stored on your device.

Third-party services

We rely on a small number of trusted service providers to run this website:

  • Cloudflare — website hosting, security, and cookieless analytics
  • Google Workspace — our email service
  • Resend — delivery of contact-form messages to our inbox

These providers only receive information necessary to perform their services.

Data security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. While no online system can guarantee complete security, we strive to keep your information safe.

Your rights

Depending on your location, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Withdraw consent
  • Request a copy of your stored data

To exercise these rights, contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page.

Contact

For any privacy-related questions, contact:
Fifth Lily
Email: hello@fifthlilystudio.com